Check and Track the Order

If you are a Club Canon member, you can click 'My Account' after logging in, then click 'My Order' to view the order status. The common statuses are as follows:

  • Order Processing, We have received your order and will handle it.
  • Preparing for Delivery, Delivery being arranged.
  • Delivered, The product has been delivered to the designated address.
  • Cancelled, The order has been cancelled.
  • Information Review, We are verifying the order details. Thank you for your patience.

You can click 'View order' to see the order details including your billing address, delivery address, payment method etc. Also, the name of your purchased product(s), quantity, price, points spent and the grand total amount.